Due to some circumstances, there may be a delay with answering your inquiry from May 23, 2022 to May 27, 2022.
We apologize for any inconvenience this may cause and thank you in advance for your understanding.
Support Desk Terms and Conditions
In the case of the initial failure within 7 days after purchase, we ask that you must contact the store where you purchase the product.
※ If you contact us via our contact form, we can assist you with technical support.
In case of defective product after 7 days after purchase, the product will be subject for repair. If there is a defect within the warranty period after 7 days after the purchase, please send the product for repair to the dealer.
In the case of exceeding the warranty period, the product will be subject to paid repair. We are asking the dealers to support the repairs outside the warranty period.
The warranty range is limited to the products you have purchased. Damages are limited to the amount of the purchase of the product, and indirect damages such as profits, data and program repair are outside the scope of the guarantee.
There is a case that a repair support cannot be done when the product is discontinued and the repair parts are missing. We do not have any rental, replacement or shorts.
The warranty is for the buyer only. The support of the product purchased from an individual by the transfer, the used goods, the net auction, etc. are cannot be supported.
Incorrectly exchange of product you have purchased is not possible to be able to have any support. Products and handling instructions, package specifications are subject to change without prior notice.
If you understand and accept the above terms and conditions, please check the check box and proceed on clicking the send button.